Here are some answers to our most frequently asked questions:
How do I wash my travel scarf?
We always suggest hand washing with a mild detergent and lay flat to dry. We know that is not always possible (or realistic). You can also machine wash on delicate when you place the scarf in a garment bag and lay flat to dry.
How do I keep my scarf from dragging down or showing the outline of objects in the pocket?
Easy! Follow these step by step instructions!
1. Loop the scarf over your head. I usually put the zipper pocket on my right side, since I am right handed but do what is easiest for you. Unzip and place your valuables in the scarf pocket.
2. Zip the pocket closed and move the pocket up to the top of your shoulder. This will keep it from dragging down and puts the weight onto your shoulder and not pulling on your neck.
3. Twist and double loop the scarf over your head. The top loop will cover the outline of anything in your pocket making it appear simply as a fashion accessory instead of a stealthy secret storage accessory.
How do I wear my travel scarf?
There are so many ways to wear your scarf! The double loop is easiest, shown here.
Below is a quick how to wear video. I walk you through different styling options and include lots of tips and tricks of wearing your scarf.
Here are a few other ways to wear for inspiration!
(These two images also help to show the difference in size between the Lightweight scarf style - Havana - shown in bottom image and the Original scarf style - Pewter - shown in top image. )
What material is the travel scarf?
The travel scarf is made from 100% polyester making it durable, wrinkle resistant and super soft!
Our newest Lightweight Collection is made from 70% Bamboo and 30% cotton. It is great for warmer weather and anyone who wants a smaller, less voluminous scarf. It is better suited for my petite ladies.
How big is the travel scarf?
The travel scarf is 22" wide and 32" long when laid out flat. (Think pillowcase dimensions)
This is the perfect size to allow the scarf to be as versatile as possible and worn in lots of different ways.
If you are looking for something a bit more traditional, try our Lightweight Collection which is narrower and longer. It is 18" wide and 34" long. This style of scarf is perfect if you are looking for something a bit smaller or lighter.
What's the difference between the lightweight and original scarves?
Here is a side by side comparison of the Onyx Scarf (Original) and the Carbon Scarf (lightweight). The biggest differences are the size/proportions and the fabric.
Here is the comparison of the Lightweight Oasis scarf and the Original Peacock scarf. Sometimes it is easier to see the difference in size in a lighter color.
How big is the pocket?
The pocket is 8" wide and 7" deep.
What kinds of things can I put in my scarf pocket?
The world is your oyster! You can put anything that you need to keep close, safe and secure in your scarf pocket!
Here is a list of other things that people have put in their pocket:
- Hand Sanitizer
- Face Mask
- Phone (The pocket is big enough that any phone will fit in it, even with a hefty case)
- Boarding Pass
- Sunglasses / Glasses
- Lipstick / Chapstick
- ID cards
- Hotel Key Card
- Pen / Marker
- Baby Supplies (pacifier, toys, etc)
- Pet Supplies (dog waste bags, treats, etc)
- Small cooling pack (if you suffer from hot flashes)
- Anything you want to keep safe and secure!
How are the patterns designed?
We love, love, love creating custom patterns! They are inspired by our travels, artists we love and nonprofits that we care about! These are not off the shelf patterns, but each one is carefully crafted to bring you something truly special!
Each scarf has a unique story and a unique design process. Check out the individual patterns to see what the influences were and how the pattern came to life.
I need to return / exchange my scarf. How do I do that?
Super easy! Just email me and I will get you taken care of! Our number one priority is our customers and making sure you are happy with your purchase and feel ready to take on the world!
Here is our formal Return Policy.
Where is the travel scarf made?
All of our products are designed and tested here in Salt Lake City, Utah. We work with a manufacturer in China to produce our travel scarves. (Just like Apple)
This means that your scarf is already a veteran traveler when it gets to you! ;)
I love Waypoint Goods and I want to be a Brand Ambassador! How do I do that?
We love you too!! Please fill out this form to work with us!
I don't live in the USA. How can I get a scarf?Right now, we are only "officially" shipping to the USA and Canada, but we can certainly discuss shipping around the world. Just shoot me an email with your shipping address and the products you would like and I can create a custom order which will calculate the shipping costs and we can go from there! Another option is exporting our products from Amazon. You can check out this page for more info on that approach.
Still have more questions?
Just shoot me an email!